Cant start Hyperview

Altair Forum User

Hi.I recently have installed hyperworks student edition and when i try to open hyperview i get this error 

 

'The application has failed to start becuse its side-by-side configuration is incorrect.Please see the application event log or use the command-line sxstrace.exe tool for more detail.'

 

Any ideas?

 

Altair Forum User

Hello,

 

try the following hint... (and please check your system x64 or x86)

 

Error message: 'Side-by-side configuration is incorrect'

 

The machine is missing the correct C++ runtime components for your type of system. (x86 or x64).

Installing the following update resolved the issue.

Microsoft Visual C++ 2008 SP1 Redistributable Package (x86)
http://www.microsoft.com/downloads/en/details.aspx?familyid=A5C84275-3B97-4AB7-A40D-3802B2AF5FC2&displaylang=en

Microsoft Visual C++ 2008 SP1 Redistributable Package for (x64)
 http://www.microsoft.com/downloads/en/details.aspx?familyid=BA9257CA-337F-4B40-8C14-157CFDFFEE4E&displaylang=en

Microsoft Visual C++ 2010 Redistributable Package (x86)
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=a7b7a05e-6de6-4d3a-a423-37bf0912db84

Microsoft Visual C++ 2010 Redistributable Package (x64)
http://www.microsoft.com/downloads/en/details.aspx?FamilyID=bd512d9e-43c8-4655-81bf-9350143d5867

 

Regards,

Mario