Inspire stop to run

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hi,

I have some problems when I try to use contour geometry from existing surface in sketch mode. Always when I try to select some lines to delete, Inspire stop to run and close.

Has anyone had a similar problem ?

Regards,

Tagged:

Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2016

    Hello Marco,

    Could you please let us know your graphics card model ?

    Thanks,

    Matthieu

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2016

    Hi Matthieu,

    I´m using Dell Precision M4800 Mobile Workstation with graphic card Nvidia Quadro K2100M.

    I see that this problem happen only when I try to do this procedure in import models. When I made in models created in Inpire this error doesn´t happens.

    Thanks,

    Marco

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2016

    We have had issues with older graphics driver for that card. This has been fixed recemtly on NVIDIA's side. Could you please update your to version

    Version: R367 U2 (368.86)  WHQL
    Release Date: 2016.7.18

    and let me know if it solves your issues?

    Thanks,

    Matthieu

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited August 2016

    Hi Matthieu,

    With new graphic card driver the problem doesn´t happens again !

    Thanks,

    Marco

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2016

    Hi Matthieu,

    I updated the driver to version 375.86 and Inspire doesn´t open. There is some problem with this last NVidia driver version ?

    Regards,

    Marco

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2016

    Hi Marco,

    Yes. We are working with NVIDIA on it. Please revert to 369 version of the driver in the meantime.

    Thanks,

    Matthieu

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2016

    Do you have plans to run Inspire with the last version ? I have others applications that are recommended to use the last version.

    Regards,

    Marco

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2016

    Definitely. Like I said we are working on it.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited December 2016

    Ok.

    Thanks !!

     

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited March 2017

    Hi,

    I am facing the same issue when projecting exisitng lines in sketch mode, and sometimes only by sketching new lines.

    I've got a HP Zbook with a Nvidia M2000M graphics card.

    Could you help me please?

    David