Hypermesh with parallels on MacOS

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hello,

 

I'm trying tu run hypermesh 13 on a Mac Book Pro Retina (El Captain) with Parallels 11. Hypermesh starts fine but the display screen (where the model is displayed) remains black whatever I do (load model, modify the view...).

 

If I deactivate the direct X 10 graphic acceleration in Parallels, the display is fine and I'm able to see the model and work on it but of course everything is very slow so it is not an acceptable solution. 

 

Is there a known workaround to make Hypermesh work with Parallels and graphic acceleration ? 

 

I'm aware that a MacOS version of the Hyperworks suite exists but it is not compatible with El Captain. 

 

Thank you.

 

 

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2015

    Hi YakDetrak,

     

    Could you please let me know about the graphics card installed on your machine?

    1. Open System Profiler by choosing About this Mac from the Apple menu, then click More Info.
    2. Select the 'Graphics/Displays' item in the Hardware section. 
  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2015

    Thank you for your answer. Below informations on my graphics card : 

     

    Intel HD Graphics 4000 :

     

      Jeu de composants : Intel HD Graphics 4000

      Type : Processeur graphique (GPU)

      Bus : Intégré

      VRAM (dynamique, max.) : 1536 Mo

      Fournisseur : Intel (0x8086)

      Identifiant du périphérique : 0x0166

      Identifiant de révision : 0x0009

      Moniteurs :

    LCD couleur :

      Type de moniteur : Retina LCD

      Résolution : Retina 2 560 × 1 600

      Retina : Oui

      Profondeur de pixels : Couleurs 32 bits (ARGB8888)

      Moniteur principal : Oui

      Miroir : Désactivé

      Connecté : Oui

      Intégré : Oui

     

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2015

    Thanks   YakDetrak,

     

    Intel Graphic chipsets are not supported for 13.0 as a graphic hardware, both for MAC and Windows.

     

    I am attaching an image with supported graphic hardware drivers list (Linux, Mac, Windows respectively)

     

     

    <?xml version="1.0" encoding="UTF-8"?>post-7616-0-46705400-1444388393_thumb.jp

  • Rahul_P1
    Rahul_P1
    Altair Employee
    edited October 2015

    Could you try setting the environment variable as 

     

    Variable name: HM_DISABLE_MULTISAMPLE

    Variable value: 1

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