temperature = Inspire stops working

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hello,

I have noticed that after optimization of a part using the temperature feature, analysing or even sometimes saving it makes Inspire stop working systematically. I would send the bug report but I don't know where to find it. 

Is this a common issue ?

Thanks in advance

 

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited September 2016

    Hello Maxime,

    There have been some issues in the past with temperatures. Some of them are fixed in 2016.2 or will be fixed in 2017.

    Could you please send your model to support@solidthinking.com in order for us to double-check if it is resolved?

    Thanks in advance,

    Matthieu Pupat

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited September 2016

    I sent a basic yet bugging model on support@solidthinking.com, It is also attached to this message.I hope you can guide me on how to get this feature working asap.

    Thank you,

     

    Unable to find an attachment - read this blog

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited September 2016

    Hello,

    After having a look at your model I can confirm this is fixed in Inspire 2016.2. Please update to this version to be able to run your use case.

    Thanks,

    Matthieu

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited September 2016

    Thank you for your quick response, Matthieu. It has been very useful.