HyperMesh V13 model crash problem

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

HyperMesh version 13 model crashed a lot.  Once saved and exit, restart HyperMesh and try to reload hm file, it shows 'Error with model file'. Anyone else has this issue?  Is it a bug in Version 13?

Tagged:

Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited July 2015

    Do you have latest updates yet? More information about this please.

    If it's possible please share also your model HM.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited July 2015

    HI,

     

    Please try the below:

    Close HyperWorks application(s) and Please delete setting files on your machine. Follow the link below on how to delete setting files:

     

    http://forum.altairh...iles/?hl=delete

     

    <?xml version="1.0" encoding="UTF-8"?>post-7616-0-23811200-1425890772_thumb.jp

     

    Also, delete .Altair folder in temporary directory. Go to Run and type

     

    in %Temp% and click OK.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited July 2015

    I tried to delete all these items, not working.  This becomes a big issue since you may lose the entire model when it happens.  This same problem has already happened to me three time with V13.  HYPERMESH NEEDS TO FIX IT QUICK!

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited April 2016

    HI,

     

     

     

     

    Please try the below:

     

     

    Close HyperWorks application(s) and Please delete setting files on your machine. Follow the link below on how to delete setting files:

     

     

     

     

     

    http://forum.altairh...iles/?hl=delete

     

     

     

     

     

    <?xml version="1.0" encoding="UTF-8"?>capture.JPG

     

     

     

     

     

    Also, delete .Altair folder in temporary directory. Go to Run and type

     

     

     

     

     

    in %Temp% and click OK.

     

    Thank you so much for solve this problem for me