Serious lagging (model manipulation)

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hello,

 

Suddenly I have started to have problems with model manipulation (serious lagging) in HyperMesh. The models are quite small so it is not RAM-related issue. Below it is my system information. I have tried disabling the Intel GPU but nothing has changed. Any ideas?


 System Information:
------------------------------------------------------------
Machine:                      amd64
OS:                           windows Windows NT 6.2
User:                         Edu

 Hardware:
-----------
Processor:                    Intel(R) Core(TM) i7-4702MQ CPU @ 2.20GHz (8 CPUs), ~2.2GHz
System Manufacturer:          Acer
System Model:                 Aspire V3-772G
Total Physical Memory:        32768MB RAM

 Operating System:
-------------------
Machine name:                 ACERV3
Operating System:             Windows 10 Home 64-bit (10.0, Build 14393) (14393.rs1_release.161220-1747)

 Graphics/Display/OpenGL:
---------------------------
Name:                         NVIDIA GeForce GT 750M 
VideoProcessor:               GeForce GT 750M 
AdapterRAM:                   3 GB
DriverVersion:                21.21.13.7654 
DriverDate:                   20161229000000.000000-000 
CurrentBitsPerPixel:           
VideoModeDescription:          

Name:                         Intel(R) HD Graphics 4600 
VideoProcessor:               Intel(R) HD Graphics Family
AdapterRAM:                   1 GB
DriverVersion:                10.18.15.4248 
DriverDate:                   20150804000000.000000-000 
CurrentBitsPerPixel:          32 
VideoModeDescription:         1920 x 1080 x 4294967296 colores 


 

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Answers

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited February 2017

    I have managed to solve it. When I opened a model in HyperView I got a message (that I never got before, maybe it was caused by the update of the GPU drivers) telling me that the NVIDIA GeForce GT 750M was not supported so I thought that that may be the reason. So I disabled it in the Device Manager and everything works well again. The first time that I opened HyperView with this configuration I got the same message but this time related to the Intel 4600 GPU but so far so good. Smooth model manipulation in both HyperMesh and HyperView.