About FEKO 2017

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

I installed FEKO 2017 Student version and added licence file to security.

But neither CADFEKO nor POSTFEKO are not opening.

I am clicking to the launch icons but nothing is going on.

I'm Win10 user.

Can anybody help me?

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Answers

  • JIF
    JIF
    Altair Employee
    edited August 2017

    Hello,

     

    Sorry for the delayed reply. I never received an email when this question was posted and only see it now.

    I would suggest that you look at


     The suggestions there should provide more information regarding what is going wrong and then we can help you.

    Follow the instructions on

    Altair Forum User said:

    Hello Nikita,

    This is rather strange and I have not seen something similar being logged by any other users. Without any indication of what is causing the error, I don't think anyone would be able to help you. So, lets try to get more information...

    • When you say that FEKO does not start (nothing happens), are you referring to CADFEKO? Does it work when you start POSTFEKO or EDITFEKO? Or do they all simply not start?
    • The installation should have created a shortcut in your application menu called the FEKO terminal (it is located at the same place as the shortcuts for CADFEKO, POSTFEKO, etc.) If you run the FEKO terminal, does it work and is the text in the terminal green?
    • Assuming the FEKO terminal strated without any problems, start CADFEKO (run cadfeko) from the terminal. Does this work? If not, do you see any output in the terminal that could indicate what the problem is?
    • If you run prefeko, does that work (run the command, without quotes: 'prefeko x --version')?

    Once you have followed the steps above, I hope we can track down the problem on your machine and get it running as soon as possible.

    Regards

    JIF

    and then possibly try

    Altair Forum User said:

    Hi

    I don't see anything wrong with one of those files. I suspect that %APPDATA% resolves to a directory that has unicode characters (just a guess) and unicode characters are not supported. To confirm this, please open a normal terminal (run cmd to open a terminal in windows) and display the contents of %APPDATA% by executing the following:
    echo %APPDATA%

     

    If that is the problem, the only solution I can think of is to store your user settings in some other folder that does not have unicode characters in it. As an initial test, you could try changing the line that sets FEKO_USER_HOME__SETUP to the line below (in FEKOenvironmentFromSetup.lua). Obviously you don't want to store your user settings in a temporary directory, but it should be fine to test if the application start after making the change.

    setEnv([[FEKO_USER_HOME__SETUP]], [[C:\Temp2\feko\14.0_]]..getEnv([[FEKO_INSTALLPATH_HASH__SETUP]]), true);

     

    Let me know if this change worked.

     

    if you have a similar problem.

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited October 2017

    Thanks for the answer.

    The problem comes from the non-ascii name of the temp folder.

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