Ethernet ID Changed and now license won't work

Altair Forum User
Altair Forum User
Altair Employee
edited November 2020 in Community Q&A

I recently got a new motherboard and wifi card in my computer, hence my ethernet ID has changed. However due to this change, my license for Altair does not work anymore. How can i rectify this? 

I have tried changing the ID in the altair_lic.dat file but it has not worked. 

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Answers

  • Q.Nguyen-Dai
    Q.Nguyen-Dai Altair Community Member
    edited September 2020
    Altair Forum User said:

    I recently got a new motherboard and wifi card in my computer, hence my ethernet ID has changed. However due to this change, my license for Altair does not work anymore. How can i rectify this? 

    I have tried changing the ID in the altair_lic.dat file but it has not worked. 

     

    No way, you can not modify file altair_lic.dat :)/emoticons/default_smile.png' srcset='/emoticons/smile@2x.png 2x' title=':)' width='20' /> 

    You have to submit again your form to ask new license.

     

  • Koushik Chandrashekhar_21806
    Koushik Chandrashekhar_21806
    Altair Employee
    edited November 2020

    Since each license file works only for a computer with a specific Ethernet ID, You need to register again using the new Ethernet ID. Kindly register here: https://studentedition.altair.com/ to get free student edition. 

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