Unable to Launch AcuProbe

Juan Iradier
Juan Iradier Altair Community Member
edited October 2020 in Community Q&A

I'm running a transient simulation in acuSolve, and when I try to open AcuProbe to view the residuals plots it does not  open.

Then, if I open another AcuSolve session and I try to open AcuProbe, the information window appears and it says :

 

pnlTools.pnlToolsError :Unable to Launch AcuProbe.

 

I have tried to restart the computer, do you have any idea of how can I solve it?

 

Thank you

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Answers

  • ydigit
    ydigit
    Altair Employee
    edited April 2019

    could you try opening AcuProbe directly without AcuConsole?  See screenshot: image.png

     

    Also use 'clear settings' in AcuConsole to see if it solves the issue. 

    image.png

  • Juan Iradier
    Juan Iradier Altair Community Member
    edited April 2019

    OK, thank you, it worked.