Hyperworks first start error

Altair Forum User
Altair Forum User
Altair Employee
edited October 2020 in Community Q&A

Hello,

 

I installed and added the student licence according to manual.
But when I click on Hyperworks 2017.2 Student Edition icon the program starts but turns itself off ofter few seconds without any error meesage.

When I start it as Admin it shows this error: Folder C:/Users/ _username_ /.Altair/AssemblyDb/udm20171/atCtrlSession_workspace already exists and not empty.

I tried delete these folders but the program creates them immediately after start.

 

Does anyone know what to do with this?

<?xml version="1.0" encoding="UTF-8"?>hyperworks_error.PNG

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Answers

  • QuyNguyenDai
    QuyNguyenDai Altair Community Member
    edited August 2018

    Do you have any special character in folder name? Look likes 'ě' ?

    Try to avoid this!

  • Altair Forum User
    Altair Forum User
    Altair Employee
    edited September 2018

    It seems to be the problem. I tried to start it via different account without any special characters and It works.

     

    Thanks a lot man!

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