Mac error

KateDun
KateDun New Altair Community Member
edited December 2020 in Community Q&A

I tried a lot to resolve the issue but my Mac is seriously not responding. It either shuts down or brings along this Mac Error Code 43. I am still unaware of what to do? Will formatting the computer help or is there any other way out? Suggestions solicited.

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Answers

  • Koushik Chandrashekhar_21806
    Koushik Chandrashekhar_21806
    Altair Employee
    edited December 2020

    Hi,

    If you are using Altair student edition in Mac OS, kindly note the following:

    The MAC version of the student edition has been discontinued except for Inspire studio, Inspire render, and Thea products.

    If MAC is the only available machine, we suggest you install windows in parallel using boot camp and use the windows version of the software. Apple support has all the details on this, https://www.apple.com/in/support/bootcamp/. When you run it in windows you may need a new license file for the windows ID.

    Regards,
    Koushik Chandrashekhar
    Associate Engineer - CAE

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