Problem with License (altair_lic.dat), after launching (CAD)FEKO

Hi @Eliasmys ,

Could you please check if there is an environment variable on your system named ALTAIR_LICENSE_PATH? The value of this environment variable should be the path to the license file.

Best regards,
Torben

Hi @Eliasmys ,

Could you please check if there is an environment variable on your system named ALTAIR_LICENSE_PATH? The value of this environment variable should be the path to the license file.

Best regards,
Torben

Hi @Torben Voigt,

Thank you for the answer and, please, forgive me for the somewhat late response.

Well, I will do this but could you guide me as to how to check the existence of such a variable on my system. I don't know how to check something like that.

Appreciate your patience and your willingness to help. Thanks, again!

I will wait for your answer!

Hi @Torben Voigt,

 

Thank you for the answer and, please, forgive me for the somewhat late response.

Well, I will do this but could you guide me as to how to check the existence of such a variable on my system. I don't know how to check something like that.

Appreciate your patience and your willingness to help. Thanks, again!

I will wait for your answer!

Hi,

1. You should check the file name extension, to make sure that the license file is not altair_lic.dat.dat

2. You could check the Altair License Path in Advanced settings >> Environment variables

Hi,

 

1. You should check the file name extension, to make sure that the license file is not altair_lic.dat.dat

2. You could check the Altair License Path in Advanced settings >> Environment variables

 

Okay, sorry for not mentioning. There is a problem with that... I have Linux, in particular Ubuntu 22.04.1 LTS.

I checked the system variables by typing env in a bash and I can't see "ALTAIR_LICENSE_PATH".

Also, the path of my launch script is /media/eliasmys/Data/FEKO/altair/scripts/cadfeko:

and of the license file /media/eliasmys/Data/FEKO/altair/security/altair_lic.dat:

Finally, my license file, as I see, is properly named "altair_lic.dat":

.

Do I need to set a new environment variable and how?

Is there any other cause for the error? Any other way of resolving it? And, preferably, for Linux.

Also, this is the content of my license file:

"

#  Company: Altair Engineering Inc

FEATURE HyperWorksEDU
{
VENDOR = ALTAIR
VERSION = 2022.0
START = 2023-01-04
END = 2024-01-04
SHARE = VIRTUAL
COMMENT =     " Server Info:  ETHERNET = 3c2c30bf163f"
SN =     "7A2E5EA8-8CD9-11ED-9793-6868A80B4B5215"
KEY =     4SS3MSSC03PEU69GP90KB651UL6L1UBEIJSPFK02DTPLQD8NOK61BIKCR5KAK9K04QCLPQ \
    27PVS4T94MAS553Q1A1HK3J85BCQ88R5FVTIEKAJOPS255L1TJS4FJNA9M56FK8242LDE7 \
    UB47ADAC4JG97P5581U79B2UQ5J5380UH0HIT94615S44DT8VQPN80E7OGSDUOB2IABEC5 \
    1U0TG26PDS4NQ9QJ2C1SPA31V8TUI85AR6UOCJ18ECGVVO9PG42G3MJJOSHQNFQMLV17PF \
    KHL03KTDNOUUA4CKBJR6HSN3AUGU7AHAMGOFIU645KD4HBL40LNUFRTAF8GSB5U1RAU3MU \
    S7KJRBFB1SPVTDFMHRPI5M07GS0SUPTM052FA7BD88KBN87F0LK7K49GAB8N16CKAL1UT1 \
    BJ1S1632L22L5JHCTUR0L4QFMCE3BTM1I7H4T6H9TFF5QCCKH2BHUDNVIKG6G8OFL6Q9EE \
    8NSTAKL3LGBTUJK801GU86T43LSHKNRSUD5V9RC9O3SM4ACR37BUUFG50EDGUJIGP5V286 \
    UCQB0QNM014K2H6ARVIGA2P8T0H56H6H5LV88TA35TSLUV3E7DJIHJ412PPB29Q1O4LHED \
    0H8OSO74P1TBJV2NFVJSVHE4T2AIMFO10
}

FEATURE HyperViewTrans
{
VENDOR = ALTAIR
VERSION = 2022.0
START = 2023-01-04
END = 2024-01-04
SHARE = VIRTUAL
COMMENT =     " Server Info:  ETHERNET = 3c2c30bf163f"
SN =     "7A2E5EA8-8CD9-11ED-9793-6868A80B4B5215"
KEY =     89EUMUVI9VDQK7PF6GI8F4J4EG2SDDPEV4SA6RE5DPESP464O523HKH3VDI1JUP8SD68IV \
    OQVP5VVC89GL1PFTI3UA7K84EOMV9KHGI1OB5UEJG11JIRNOOEAHSOCTBSJGB8JK66Q3HP \
    8PPCVCJNM2LU9PFU5LKFQ9TC9Q7MPI3BODE2G87H03O0BR2I86TKTDJT475BKC9LJOPIC2 \
    3TFL2FOV7V8LS2U65SMVQHSGCNGLD7BU9EMA5DDPOQC646JBMIH0S6AVO9LGV6FKIAADS5 \
    J9MCJ5K3BM808NIQPQPOEJFPFU3SH2FE7K0Q0CT3JUQQ4BGCUP9QDJIATSM4P9G1P3C86S \
    DMP7JJNU96NT5A2LPSNJ225AVVQNED295L7FHHGLPOGJ362D7NINMTP7RQ3I96V7Q16987 \
    UUS34K2QBOOKHR1DE5OOR896H7DCQCPH5S5RLQRQR3IU6LH2HRTASCA5AM59AK2M7ATROH \
    E00SPES30E35BKTCOTQ84MA8ATFUMH3I3P290AH1MR6HABV357LI3JPK7T27PK96JM3Q4M \
    5M34LGJJ2Q4BO1NBJCQ9SIP0UMNVIEQ3OEB2CE0RAMSAHUSGIP306RBDIATJCR4URR20PB \
    I5ATBP7PKH1FH9UD0LK84F7RHH1ODN3N8
}

FEATURE romAI
{
VENDOR = ALTAIR
VERSION = 2022.0
START = 2023-01-04
END = 2024-01-04
SHARE = VIRTUAL
COMMENT =     " Server Info:  ETHERNET = 3c2c30bf163f"
SN =     "7A2E5EA8-8CD9-11ED-9793-6868A80B4B5215"
KEY =     C0TSVK5QJ64FQ4N03L453V1U79TOV3CK4LKN04I068KI4UOR86DPE7N42MDBG971DRF34U \
    UKOBTDP2CG68HMHNR1HI64HPD8CSIO4EFHTHHF6LB98MU8JJ8GGL3BMFM61FMI93GTTM78 \
    3G1D90JP9V1TLAL643L437GANRBUGNN8SD0RAPSN94JII0RKCVLECP1HAQMVM04V6QJR2J \
    2CBIGDGUGE735B3LDAKBKE4QHNGH0AQ4U41596HL4U8BN9RQBIPSJ1IO15R0ERC6SCT88D \
    5CDTLJ7DGJDER9653OQP8U1J9F1873D2IMC7Q4I0LU9H9HN1SMS08TQ2K8A4LV9CDA0LES \
    4PION1NG9OHE8DJUVN12S5IA2IN6640Q6DCM7RURLAC010463G0CVNB8BN6S42D5FNA3SE \
    CRCKTMJ56PILB1CS3UNRLBHSTEK4SB736JDF4D93MAM238MCG8NH9420DJNDJPGCO2LD77 \
    O17ELSTI0K9B2MHI20G3BB4NLNK82L5UPMQQRVKIB1N99Q8RL82OBHKNMBNQQSUEBIFQQ3 \
    T5JS3HLU03ARNL5EIAVJA60LI3L8VGC92AM9CRVUBQJ8REMSR33JJG2BSSENOA181L21PH \
    4M8JAUITCSFL8E893NNQ2QPS277Q2VNAG
}

".

I think the error might be caused, maybe, because I'm not licensed for FEKO, but for other programs. Is that possible? And, should I request a license again?

Hi @Eliasmys ,

Maybe it would be best to put a support request on Altair One. 

Make sure that you select "Feko" as the product and "Licensing" as the category. 

Don't forget to mention that it is Ubuntu.

Best regards,
Torben

I was expiriencing a similar issue as the one Eliasmys shared above, in my case while installing ESAComp. For those having the same problem, here are the steps i went through

1. Installed program through Altair marketplace. After opening it, it seems it finds no license.

2. At the Altair marketplace in Altair one, found "Studen Edition License". I clicked it and followed the steps to get my License.

3. At the same place I downloaded ESAComp in the marketplace (It should work for any student bundle app), in the tab at the right, I clicked on the License Manager and installed it.

4. Opened the .exe of the license manager and followed the steps, indicating I would like to use a license key. Used my key and installed it. (After this step I checked if my app would work. It didn't, but it may be worth trying)

5. I serched for "ALMUtil" in the Windows search bar. Opened it and went to "Activation". Then I pasted my key again and activated it. (Again I suggest to check if it now works). In this same tab, under "User" tag, the path of the license is stated.

6. Right-clicked on the windows icon on the windows task-bar and selected System

7. Searched for Advanced System Settings, clicked on Enviroment Variables.

8. In System Variables, checked if ALTAIR_LICENSE_PATH existed. It didn't, so I clicked on "New", named it ALTAIR_LICENSE_PATH, and then pasted the license path on variable. Check the step 5. to know how to find this path.

9. After this, my app finally opened.

Hello @Alejandro Merino,

Unfortunately, I'm not using any Altair products at the time nor I engage in any associated work, so I couldn't help you or answer much. Thank you for your answer and best regards.

Elias