There is a few technical set up that you need to set up properly. I am using a 3D printer since 2017 at my office and a few months ago I had the same issue or you can say an error so I tried to solve it myself several times but failed then I got the solution from RICOH after that I could do this easily. This isn't so difficult to solve, now I am sharing a link here Fix Ricoh Printer is Offline from this link you can get more help it might solve solve your problem.
Altair Employee
Submitted by pete on Fri, 07/17/2009 - 06:15.
then select print in the drop down menu. It will print a full page of just the plot.