How can I reset PSIM license?

Sangyeon Yoon
Sangyeon Yoon Altair Community Member
edited September 13 in Community Q&A

The device that originally received license authentication is broken and I want to receive license authentication on a new device. How do I resolve this?

I can't deactivate my license

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Answers

  • Suhas Ambekar
    Suhas Ambekar
    Altair Employee
    edited September 13

    Hi Sangyeon,

    Your license has been deactivated from your old laptop. You should now be able to activate your student license on your new laptop. Please let me know if that works for you.

    Kindly follow this video to access the student edition bundle on the Altair One marketplace and successfully activate the license using the activation key - https://www.youtube.com/watch?v=b4_-4MZNF7Y.

    Also, follow the additional steps mentioned on this website to activate the license for RapidMiner/AI Studio - https://web.altair.com/altair-student-edition

     

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