Optistruct installed but cannot open

dina0606
dina0606 Altair Community Member
edited October 2020 in Community Q&A

Hi,

 

I have installed Optistruct and Inspire on my computer, Inspire works- so the License path is set right. But when I open Optistruct and klick on eg.  'Hypermesh', 'Hyperview', nothing happens. When I click 'Run' it works, but it just wont open the programs. No error messages, just wont open. Please help. Thank you

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Answers

  • FabioC
    FabioC Altair Community Member
    edited November 2019

    Hello,

     

    From the information you provide I can't figure out the issue. I would suggest to reinstall comparing what you did with the procedure below.

     

    Before starting the installation, copy the license file to a location that does not change (like a user directory) and set the environment variable ALTAIR_LICENSE_PATH to the location of the license file.


    To set an environment variable:
    In Windows 10, Go to Settings -> System -> About -> System Info -> Advanced System Settings.
    Click the Environment Variables button, and add a new User or System level environment variable with the New button. Add the variable name as ALTAIR_LICENSE_PATH, click Browse File, browse to the location that the license is stored and select it.

     

    Then launch the installation process.

     

    Hope it can help.

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