Not able to open edit parameters (In autocleanup) window in hypermesh

User: "sherwin"
sherwin
Altair Community Member
Updated by sherwin

Hello,

 
I am currently on the verge of completing, ' Learn pre processing with Hypermesh Part- 1'. But I am stuck at the last exercise of 2D shell meshing and topology refinement.
 
I am able to successfully load the 2D model and do the automesh. But the edit parameters window is not opening in the auto cleanup interaction menu.
1.JPG
 
I get an error message
 
Error.JPG
 
I tried closing and reopening the model, used a different model and I even tried restarting the computer. None of these worked.
 
I tried reinstalling Hyperworks. It worked for the first time when I opened the model. But after I closed the application and tried again, it stopped working.
 
Can you please help me with this issue?

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    User: "PrasannaK"
    PrasannaK
    Altair Employee
    Updated by PrasannaK

    Hi Sherwin,

     

    Kindly take a look at the document attached and make sure you fulfill the minimum operating system requirements mentioned in it.

    Edit paramete rs window is working fine in latest Student Edition. 

     

    Thank You

     

    Unable to find an attachment - read this blog

    User: "sherwin"
    sherwin
    Altair Community Member
    OP
    Updated by sherwin

    Hello Prasanna,

     

    My PC satisfies all the Operating system, Memory and the Graphic Memory requirements as mentioned in the support_platform document. But still I am facing the same problem. I have tried opening and closing the application several times and restarting the computer several times. Still the same issue persists.

     

    Can you please give me an alternate solution?

     

    P.S. My PC config:

            i7 8th gen

            Windows 10 64 bit (latest updates installed)

            16 gb DDR4 RAM

             6 gb nvidia geforce gtx 1060

    User: "PrasannaK"
    PrasannaK
    Altair Employee
    Updated by PrasannaK

    Hi Sherwin,

     

    Can you please give me an alternate solution?

    kindly follow the below post for deleting setting files which may be of some help:

    https://community.altair.com/community?id=community_question&sys_id=044688761b2bd0908017dc61ec4bcb69

     

    Thank You

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