🎉Community Raffle - Win $25

An exclusive raffle opportunity for active members like you! Complete your profile, answer questions and get your first accepted badge to enter the raffle.
Join and Win

Reset Login Password In Automator

User: "Rebecca_Cronin"
Altair Employee
Updated by Rebecca_Cronin

Have you found yourself needing to Reset your Login Password In Automator?


Problem:

Unable to login or password is incorrect 


Solution:

Here are the steps on how to reset default login

  1. Open Run Configurator
  2. Go to Configurator Tab then Instances
  3. Click Database Operations
  4. Click System Admin Unlocker on the lower side of the window
  5. Click Refresh so the Username will show up
  6. Check on Reset password, Attempts count and Reset attempts, and click submit
  7. Try to login again using the default credentials (admin/password)
  8. If you are still running into trouble please do not hesitate to contact our Support Team at:  DASupport@altair.com 

image


See Also:

Reset Login-Password in Automator


Comments

No comments on this post.