Start LicenseMonitor on Windows (LicenseMonitor)

This section should be used just to get the product running and begin monitoring license servers.


Create an account on Altair’s website


  1. Go to and create an account by clicking “Login” on the top right corner, then click "CREATE AN ACCOUNT".

  2. Follow the instructions to register an account.

  3. Now, check your email which you used to register and click the link in your email to activate your account.

  4. At this point, an account has been created, however Altair will need to approve it to allow download of any software. An email will be sent confirming your account has been created and downloading is now allowed. A separate username/password will be set up to access the download site.


Downloading LicenseMonitor (LM)


  1. Go to and login by clicking “Login” at the top right corner.

  2. Click on “Downloads” at the right upper corner. You will be asked to login to the FTP download site. This username/password may be different from the one you used to login to Altair site.

  3. Choose your prefer way of accessing the target release. eg. "Go to the Files tab"/"General_Availability" and go down to the release area.

  4. Under documentation it is recommended to download the “LicenseMonitor Administrator’s Guide” and “LicenseMonitor User’s Guide”.

  5. Under SFDs (Single-file Distributables) and download the “lm-win64.exe”.


Starting LicenseMonitor (not as a service)


  1. Go to the directory where the file "lm-win64.exe" was downloaded.

  2. Double click "lm-win64.exe" to execute the installation program.

  3. Fill in the info. You may leave the default port numbers.

  4. In the Extraction directory field put the path to where you’d like to extract the LicenseMonitor executables. Note: be sure to use forward slashes and NOT back slashes in the path.

    1. Default path is: c:/altair/lm

  5. In the Server working directory field, enter the path where you’d like the SWD to be. Again, be sure to add forward slashes instead of backslashes.

    1. Default path is: c:/altair/swd

  6. In the Local configuration directoryfield, enter the path where you’d like the Local directory to be. Again, be sure to add forward slashes instead of backslashes.

    1. Default path is: c:/altair/local

  7. If you have an RLM server running for licenses and already have an RTDA license, enter the path to the server under the “RLM server” field. If not, leave it blank.

  8. Leave the rest of the fields as not change.

  9. Click “Start”.

  10. Please be patient as the extraction may time some time.

  11. When LicenseMonitor is started, you will see “LM running as process XXXX” at the bottom of the window.

    • Note some firewalls may block access to vovserver or nginx.  If you see any warning messages, please enable/allow access