Resolve Managed License SSL Issue | SSL/TLS Handshake Failed

Have you faced the following Managed License SSL error and are unsure how to fix it?

Error Code: 1
Error Description:
SOAP 1.1 fault SOAP-ENV:Client [no subcode]
error:14007086:SSL routines:CONNECT_CR_CERT:certificate verify failed
unable to get local issuer certificate"
Detail: SSL/TLS handshake failed


Please perform the following steps:

  1. Make sure you have installed all updates and are using the latest version of the product. The latest version is always available from the Marketplace.
  2. Work with your IT department to create an exception in your proxy for the traffic going to our servers on port 443 (https):