Condition:
When loading a large file into Monarch classic, the error message "Internal cache database size exceeded" is displayed.
Cause:
An insufficient number of cache databases.
Remedy:
Increase the "maximum number of cache databases to create" setting.
1.) Open Monarch.
2.) In the Home tab select Options.
3.) Select the Cache icon to open Database Cache settings window.
4.) Increase the Maximum number of cache databases to create setting to 5.
5.) Click Create All Cache Databases button to create new cache databases.
6.) After receiving the "Cache databases have been successfully created" message, select Accept (Green check mark) to accept the changes.
7.) Restart Monarch.
NOTE: If the issue persists after increasing to 5, gradually increase cache databases by 1 until the error no longer appears.